Privacy Policy

eSIMBookingBye operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). eSIMBookingBye is powered by BookingBye, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information", we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymous or de-identified data. Depending on how you interact with the Services, we may collect or process the following categories of information:

• Contact details: name, address, billing address, shipping address, phone number, and email address.

• Financial information: credit or debit card numbers, payment details, and transaction confirmations.

• Account information: username, password, preferences, and account settings.

• Transaction information: products viewed, added to cart, purchased, returned, or exchanged.

• Communications: details you provide when contacting customer support or other communications with us.

• Device and usage data: IP address, browser type, device ID, and usage statistics regarding interactions with our Services.

Sources of Personal Information

We collect personal information from the following sources:

• Directly from you, when you create an account, make a purchase, or communicate with us.

• Automatically through our Services, via cookies and other tracking technologies.

• From service providers engaged to process data on our behalf.

• From partners or other third parties, when applicable.

How We Use Your Personal Information

We use your personal information for purposes such as 

1. Providing, Tailoring, and Improving Services – to process your payments, fulfill orders, remember preferences, manage your account, and deliver a personalized experience.

2. Marketing and Advertising – to send promotional offers and display relevant ads through the Services or third-party platforms.

3. Security and Fraud Prevention – to authenticate users, prevent unauthorized activity, and ensure data protection.

4. Communication – to provide support and respond to inquiries.

5.Legal Compliance – to comply with laws, respond to legal requests, and enforce our terms or policies.

How We Disclose Personal Information

We may share your personal information with:

• BookingBye, vendors, and third parties who perform services on our behalf (e.g., payment processing, shipping, analytics, and IT support).

• Marketing partners, for advertising purposes consistent with your preferences and applicable laws.

• Affiliates or corporate group members, as necessary to operate our business.

• Authorities or regulators, when required by law or to protect our rights.

• Other third parties, with your consent or as necessary to complete a transaction or provide Services.

Relationship with BookingBye

Our Services are hosted and supported by BookingBye, which assists in processing and improving the functionality of the Services. Information you submit may be shared with BookingBye and other third parties that may operate in countries outside your own.

BookingBye may process certain data independently for analytics, service improvement, and operational purposes. To learn more about how BookingBye uses your personal information and your rights, please refer to BookingBye’s Privacy Policy or contact their support team directly.

Third-Party Websites and Links

Our Services may contain links to third-party websites or social media platforms. We are not responsible for their content, policies, or practices. Please review those sites’ privacy and security policies before providing personal information.

Children’s Data

Our Services are not intended for individuals under the age of majority in your jurisdiction. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information; however, no system is completely secure.
We retain data only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on your location, you may have certain rights, including:

• Right to Access / Know – request details about the personal data we hold about you.

• Right to Delete – request deletion of your personal data.

• Right to Correct – request corrections to inaccurate data.

• Right to Data Portability – request a copy of your data in a transferable format.

• Right to Opt Out of Targeted Advertising – in certain regions, you can opt out of data use for personalized ads.

You may also manage email preferences or unsubscribe using the link in our communications.

We may need to verify your identity before processing requests as required by law. Authorized agents may also make requests on your behalf with proper documentation.

International Data Transfers

Your information may be transferred, stored, or processed outside of your country.
Where required, we rely on appropriate legal mechanisms (such as Standard Contractual Clauses) to ensure your data remains protected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:

📧 Support@bookingbye.com

For purposes of applicable data protection laws, eSIMBookingBye is the data controller of your personal information.